Privacy Policy

Introduction

International Care Rome (“International Care Rome”, “we”, “our” or “us”) is committed to protecting the privacy and confidentiality of personal data collected through this website and through communications relating to our services.

This Privacy Policy explains how personal information may be collected, used, stored and protected in accordance with applicable Italian and European data protection legislation, including Regulation (EU) 2016/679 (“GDPR”).

Data Controller

International Care Rome

Via Fabio Massimo 88, int. 8
00192 Rome, Italy

VAT Number: 14933271000

For privacy-related enquiries, you may contact us through the contact details provided on this website.

Information We May Collect

Depending on how you interact with us, we may collect:

• Name and contact details
• Information voluntarily provided through contact forms, calls, WhatsApp or email communications
• Information relating to appointment coordination or healthcare assistance requests
• Technical and usage data relating to website access
• Information required to respond to enquiries or provide support services

We aim to collect only information reasonably necessary for the relevant purpose.

How Information May Be Used

Personal information may be used for purposes including:

• Responding to enquiries and assistance requests
• Coordinating access to healthcare providers or medical services
• Facilitating communication and logistical support
• Improving website functionality and user experience
• Complying with applicable legal or regulatory obligations
• Protecting the security and integrity of our services

Legal Basis for Processing

Processing activities may rely on one or more lawful bases under applicable data protection legislation, including:

• Consent provided by the individual
• Performance of requested services or pre-contractual measures
• Compliance with legal obligations
• Legitimate interests relating to communication, coordination and operational management

Data Sharing

Information may be shared where reasonably necessary with:

• Healthcare providers, clinics or hospitals involved in requested services
• Professional advisers or service providers supporting operational activities
• Technology or hosting providers supporting website infrastructure
• Authorities or institutions where required by law

Appropriate measures are adopted to protect confidentiality and limit access to authorised parties only.

Data Retention

Personal information is retained only for the period reasonably necessary to fulfil the purposes described in this Privacy Policy, unless longer retention is required by law or regulatory obligations.

Data Security

International Care Rome adopts reasonable technical and organisational measures intended to protect personal information against unauthorised access, disclosure, alteration or loss.

However, no system of transmission or storage can be guaranteed as completely secure.

Your Rights

Subject to applicable legislation, individuals may have rights including:

• Access to personal information
• Correction of inaccurate data
• Deletion of information in certain circumstances
• Restriction or objection to processing
• Data portability where applicable
• Withdrawal of consent where processing relies on consent

Requests relating to privacy rights may be submitted through the contact details available on this website.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal or regulatory changes.

The updated version will be published on this page together with the revised update date.